Digital competencies for 21st century professionals: a systematic review

Abstract

At the time of the COVID-19 pandemic, the world was forced to interact and communicate only with the use of ICT in the framework of a quarantine forced by the virus; educational institutions, organizations, work environments used digital tools to continue with the activities, many professionals from different fields with deficient digital competences worked remotely in the framework of the current digital transformation; the purpose of this article was to know the global treatment in a systematic way about digital competences for professionals of the XXI century, initially we started from the state of the art in the international context and later we systematized the information found in the Scopus database. The research methodology had as design; type of descriptive and retrospective bibliometric study of 30 articles collected from the Scopus database period 2016 to 2021; the result revealed the existence of few studies on digital competencies. As a conclusion, professionals of all branches need in their training and development of digital competencies, it is necessary to know and apply in their organizational and work performance.